$50/month and $2/min for pay as you go accounts.
How many calls is that?
For basic services such as taking messages or basic lead capture, a good rule of thumb is two to three minutes per call. If we’re helping you with more advanced services, such as order-taking or appointment setting, or if your script is on the intricate side, calls may take longer.
How do we know what to say?
We will create a custom script for your account based on your requirements. This consists of an answer phrase followed by a “decision tree.” Our agents choose options based on what the caller says, which opens new scripting instructions and new fields for the agent to complete. The information page on your account tells us things like your location, hours, names of staff, and who is on call, if anyone. By carefully creating a script that is neither incomplete nor too complicated, we can maximize the efficiency and accuracy with which we answer your calls.
Direct Response Global Support
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