Clients Will Always Receive a Direct Response
80% of all business communications happen over the phone. Our virtual answering service ensures that you don't miss a beat. Even the most committed business owners have to sleep sometimes, and you may not have the resources to have your own all -hours customer care team.
You need 24-hour telephone answering service that can cover your bases and protect your image, even after hours. At Direct Response, we are here to make sure your company never misses another important call. Our customer care team is always accessible to give your clients the best phone experience possible, and relay their message to you by email or text, so you can respond when you have time.
About Direct Response Global Support
Our Approach
At Direct Response Global Support, we take a personalized approach to customer service. We operate 24/7 to help you be there for your customers when they need you, with a warm, human hello on every call. We understand that every customer is unique, and we work to tailor our services to meet your specific needs. Our goal is to exceed your expectations and provide a seamless customer experience, by giving you a real-time notification by SMS or email.
Our Technology
We use the latest technology and tools to provide the best possible service to our clients. Our state-of-the-art call center software allows us to efficiently manage customer interactions and provide real-time reporting and analytics. Capture every opportunity after you have put your tools down for the day, with our after-hours answering. We can also schedule appointments directly into your calendar for easy follow up, or directly dispatch your on-call team if necessary.
Our Team
Our team at Direct Response Global Support is made up of experienced professionals who are passionate about providing exceptional customer service. We are dedicated to your success and work tirelessly to meet your needs and exceed your expectations.